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Welcome to the City of Pacific

PSE Customer bill assistancehttps://www.pse.com/pages/bill-and-weatherization-assistance
The Utilities and Transportation Commission (UTC): 
https://www.utc.wa.gov/aboutUs/Pages/Covid19.aspx


Proclamations:

***NOTICE: PURSUANT TO GOVERNOR INSLEE’S PROCLAMATION 20-28, ALL MEETINGS OF THE CITY AT WHICH ACTION IS TAKEN SHALL OCCUR VIA TELEPHONE AND/OR VIDEO CONFERENCING UNTIL APRIL 23, 2020.  INFORMATION ABOUT HOW TO PARTICIPATE IN THESE MEETINGS WILL BE ON THE CITY’S WEBSITE AND THE AGENDA FOR THE CORRESPONDING MEETING***

***NOTICE: PURSUANT TO GOVERNOR INSLEE’S PROCLAMATION 20-28, THE CITY WILL RESPOND TO ALL REQUESTS FOR PUBLIC RECORDS AS SOON IN A REASONABLE TIMEFRAME.  THE REQUIREMENT THAT THE CITY RESPOND TO NEW REQUESTS WITHIN 5 DAYS HAS BEEN SUSPENDED UNTIL APRIL 23, 2020***

Message from Mayor Leanne Guier

Greetings,

I hope you and your family are doing well during this COVID-19 Pandemic.

These are trying times for our city, county, state and nation, with so many uncertainties and fear of the unknown. I want to reassure you that everyone at city hall is doing all we can to ensure the safety of our community and staff. The Governor has mandated social distancing and asked all of us to limit our gatherings.  We are in daily contact with experts at the local and state level and recognize the need to slow the spread of this virus. We have temporarily closed city hall to the public. Staff is working, from home and here at the office, to continue providing you with services needed to maintain our city’s functions. Many thanks to our dedicated city staff.

Both youth and senior centers have been closed as well. This was one of the hardest decisions for me to make. Our most vulnerable residents are very important to all us of here at the city. Even though it is closed, the senior center staff continues to provide take home meals for our seniors for either pickup or delivery.  We are proud of how our community services department is reaching out to support our residents.  With schools closed, the Auburn School district is providing breakfast and lunch to children at their school sites, including ALPAC Elementary.  We hope to be a future site for the school lunch program as we are in the summer months and are working with the Auburn School District to make this happen.

Although our police lobby is also closed to the public, our staff remain at work answering calls for service and making sure our community remains safe.  Our police department is taking precautions to keep themselves healthy so they can continue to provide essential services during this pandemic.

The City of Pacific also recognizes the importance of our local businesses, and we will be providing information about programs available to help those businesses negatively impacted by COVID-19 and the steps taken to mitigate it. 

Pacific has always been a resilient city and know we will get through this and be stronger on the other side of this situation. I have personally witnessed the kindness of our community in times of crisis. The outpouring of support to assist others in our community warms my heart to the very core. I am proud to say I live in the City of Pacific, I hope you are too.

Please visit our website and the sites linked below for information to various opportunities to assist you in these times of growing needs in our community. Stay healthy and look out for each other as you always do.

Leanne Guier

lguier@ci.pacific.wa.us

Small Business Administration Loan Program

Financial Resources for Washington Residents Impacted by COVID-19

Citizens may also call 211 for a list of resources to assist with any needs they may have.


CLOSURE OF CITY FACILITIES

In an abundance of caution and following the recommendations and restrictions from the state and county, the City of Pacific is closing the facilities listed below to the public beginning on March 13, 2020 at 5:00 pm and continuing until further notice.  City staff will still be working and available by phone or email.  Please refer to our city website for a staff directory.

There are no known cases of COVID-19 in the city of Pacific at this time, and your city leaders are committed to ensuring the health and safety of residents, visitors, and employees.  We believe these steps are necessary to help fight the spread of this virus and regret any inconvenience to the public. 

  • City Hall
  • Police Department Lobby
  • Senior Center
  • Community Center & Gym

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Payment Arrangement Form

The City of Pacific is committed to maintaining reliable service to our residents through their individual hardships as well as during the Coronavirus Health Emergency. In response to the COVID-19 global pandemic, on March 18, 2020, Governor Inslee called upon public utilities to suspend utility shut off for delinquent accounts.  We will continue to monitor the Coronavirus response situation and adjust the shutoff policy, in the future, as circumstances develop.

If your account is delinquent, the city is requesting a payment arrangement form be submitted.  You may obtain the form by calling (253) 929-1100; email billing@ci.pacific.wa.us or by clicking here.

We value your participation in this process and look forward to assisting you with any further questions or concerns you may have.


 HOW TO MAKE UTILITY PAYMENTS 

In an abundance of caution and following the recommendations and restrictions from the state and county, the City of Pacific is closing city hall beginning on March 13, 2020 at 5:00 pm and continuing until further notice. We will not be accepting cash payments at this time.

Please use the following methods to pay your City utility bill:

ONLINE:  You may pay online via Xpress Bill Pay at Xpressbillpay.com or your own online banking system using your debit/credit or checking account.  If you are a tenant paying your bill via Xpress Bill Pay, please contact technical support 1-(800) 768-7295 to gain access to the utility account. 

BY MAIL:  Allow sufficient time for mail to be delivered before the past due date shown.

BY PHONE:  City staff will still be working and available by phone or email to take utility payments and for any utility questions.

BY PHONE AFTER HOURS:  You may pay via debit/credit or checking account by calling Official Payments at 1-(800) 272-9829 or visit www.officialpayments.com.  Use jurisdiction code 5650 and your utility account number.  Official Payments charges a fee for this service.

DROPBOX:  We do have a night drop box located up the steps at City Hall on the corner of 3rd Ave SE and Milwaukee Blvd.  We do encourage online payments as the drop box may become over full.

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As a proactive measure to protect the health and safety of our residents during the current outbreak of COVID-19, the City will be shutting down its Senior Services for the time being. This means that the Senior Center will be closed and bus rides will be put on hold until further notice. Take-away lunch services will still be available for seniors, if you are unable to pick up lunch call please to make arrangements for delivery. 

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EmergencyProclamation 2020-01 COVID-19
Governor Inslee's Proclamation
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KCLS institutes System-wide closure in response to coronavirus (COVID-19) pandemic

ISSAQUAH, WA – MARCH 13, 2020 Effective at 6pm today, Friday, March 13, the King County Library System (KCLS) will close all library locations to the public. These closures will remain in effect until at least April 13, or further notice, to help mitigate the spread of coronavirus (COVID-19).

Like neighboring library systems in Seattle, Pierce and Snohomish Counties, this decision was made out of the utmost concern for the health, safety and well-being of library patrons, staff and the community. The scientific evidence that social distancing can help stop the spread of COVID-19 is a compelling factor in taking this precautionary step.

“Public libraries have always been about community, and the safety of our communities is paramount,” said KCLS Executive Director Lisa Rosenblum. “We value your understanding of our decision during this challenging time.”

During the closure, library customers should keep items currently checked out until KCLS reopens or until further notice. All due dates have been automatically extended until April 30 and KCLS is waiving all late fees accrued between March 1 and April 30. Library staff will continue to work while buildings are closed.

During the closure, patrons are encouraged to use KCLS’ online resources and services. Residents in KCLS’ service area can sign up instantly for a digital eCard for access to:


Pacific is a vibrant community located on the King/Pierce County line. Conveniently situated between Seattle and Tacoma, the City of Pacific is an inviting place to live, work, or locate your business. The city offers available land, professional governance, good schools and proactive economic development. Experience the natural beauty of the Pacific Northwest in our friendly community.

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FROM THE MAYOR

mayor
 If everyone is moving forward together, then success takes care of itself."

~Henry Ford 


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